Telecom State Minister came out with average monthly complaint rate against illegal telemarketers and SMS spammers. The number quoted by honourable minister was “27760”. For normal citizen of India, any attempt by subscribers to complain against pesky calls or SMS during assessment, the current scenario is completely different. If 161 Mn plus registered NDNC users are only sending above mentioned number then we must accept the fact that any news report on different print media is completely exaggerated, Isn’t it? It depicts that only fraction of percentage of NDNC users are filing complaint. I believe government regulators must have done analysis better than us and must be worried that how pesky calls and SMS spamming is going out of hand. The sooner we wake up, the better it would be for country. Post survey, the conclusion is very Simple ‘NDNC does not work and its hopeless service. Being a user, I am going to pick up call from Unrecognized calling number” The approach is escapist one not head on approach. We need to take on the issues head on instead of taking back seat.
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Write commentsDue to pesky calls/sms the subscribers are not loosing anything except some time & go through bouts of frustrations.
ReplyIf the Telecom Operators are loosing then they are ones to find a solution ......
Frustration of Mobile subscriber leads to lower CSR, QoS,Content Security,data theft.Its not one's responsibility to find solution. All ecosystem players needs to collectively make an effort to find effective solution.
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